Facilitas SMC provides Local Authorities and Housing Associations with comprehensive property services, including planned and reactive maintenance and new build.

A dedicated contract manager is responsible for ensuring a project's success and looking after the client's requirements. Our clients can be certain we deliver total commitment to every project we undertake.

How we work

Regular communication from the service provider to its clients is one of the key elements of a successful contract. We aim to keep our clients continuously informed and updated through regular reporting.

We are sensitive to the fact that much of our work takes place in people's homes and we ensure that we deliver a friendly, flexible approach. All of our work is measured against end user satisfaction ratings and we deliver the highest level of satisfaction to tenants across all of our contracts.

Who we employ

We pride ourselves on our local knowledge, and believe our workforce should be part of the community. Therefore we employ skilled tradespeople local to the area, who have all been vetted and CRB checked.

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